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Customer perceptions of AI-driven customer service: evidence from Somalia

Cogent Business & Management 13(1)

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Abstract

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Publication Details

Authors

Abdifatah Nour Rage

Salaam University: Abdifatah Rage

Published

31 December 2026

Journal

Cogent Business & Management 13(1)

Indexed in

Scopus

Cite this paper

Abdifatah Nour Rage. (2026). Customer perceptions of AI-driven customer service: evidence from Somalia. Cogent Business & Management 13(1). https://doi.org/10.1080/23311975.2026.2710502